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Terms of Service

These terms cover your use of Perso at tryperso.com, operated by AI Model(“we”). They are a binding agreement between you and us. By creating a model, subscribing, or otherwise using the service you agree to them. If you do not agree, do not use the service. Last updated 2 August 2026.

1. What the service does

Perso generates images, and on some plans short video clips, of an AI-generated person you design. Everything it produces is synthetic. No real person is photographed, and the person you create does not exist.

Generation runs on third-party AI models reached through an aggregator. Output is probabilistic: two identical requests do not produce identical results, and we cannot guarantee that any particular request produces a result you like, or produces a result at all. That is a property of the models, not a fault we can fix.

2. Eligibility

You must be at least 18 and able to enter a binding contract. By using the service you confirm that you are. We may suspend or close an account where we reasonably believe the person using it is under 18.

3. Your prompts, and what you are responsible for

You can type your own instructions when you generate an image or a clip, up to 300 characters. Anything you type is your content and your responsibility. We combine it with our own instructions to produce a request to the model, we store the text you typed against the generation it paid for, and we may read it to answer a support message, to respond to a payment dispute, or to investigate a suspected breach of this section.

We do not review or moderate what you type before it is sent. There is no human or automated review of your instructions on our side. The only content filter in the chain belongs to the AI provider, it is applied by them and not by us, and it decides on its own terms. Do not treat the absence of a refusal as our approval of anything.

You agree not to use the service to produce or attempt to produce:

  • A real or identifiable person, including a public figure, a celebrity, someone you know, or anyone whose likeness you do not have the right to use.
  • Anyone who is, or appears to be, a minor - in any context. Any sexual content involving a minor is prohibited absolutely and is reported.
  • Sexual content depicting any identifiable person without their consent.
  • Content that impersonates, defames, harasses, threatens, or misleads anyone about a real person, business or event.
  • Anything unlawful in your jurisdiction or in ours, or that infringes anyone’s rights.
  • Material presented as a photograph of a real human being, or used to obtain money, credit, followers, employment or anything else by deception.

You also agree not to resell, share, rent or automate access to your account, share your credits, resell generation as a service to others, scrape or systematically extract from the service, attempt to reach the underlying models directly through it, or use output to build, train or populate a competing product or dataset.

You cannot upload an image to this service, by design. Every generation is made from an image the service itself produced for your own account, and the server refuses any other source. That is a deliberate limit rather than a missing feature: it is what stops the service being pointed at a photograph of a real person. Attempting to work around it is a breach of these terms.

We may suspend or terminate an account for a breach of this section immediately and without notice, and without refunding credits already spent or a term already paid for.

4. Output: what you get, and what we do not promise

As between you and us, you own the images and clips you generate, to the extent that generated output can be owned. In several jurisdictions AI output is not copyrightable at all, and we make no promise that it is. You may use it commercially, subject to section 3.

We do not warrant, and you should not rely on, any of the following:

  • That your output is unique. The models we use accept no reproducible seed, so nobody - including us - can re-create a given image; by the same token nothing prevents another person’s output resembling yours.
  • That output does not infringe anyone’s rights. The models are trained and operated by third parties on data we do not control.
  • That output is accurate, safe, or fit for any particular purpose or platform.
  • That any platform will accept it. Social networks, marketplaces and app stores set their own rules about synthetic media and change them without notice.

Look at what you generated before you publish it. Once you post it, the consequences of publishing it are yours.

5. AI disclosure is your obligation where you publish

Where the underlying model embeds machine-readable provenance in the file, we preserve it: we pin a lossless output format precisely so that marking is not destroyed by re-encoding. We do not add a visible watermark or badge to your output, and you should not assume any file carries a human-visible marker.

The duty to disclose that content is artificially generated falls on the person who publishes it. In the EU, Article 50(4) of the AI Act places that duty on the deployer - which, when you post output to a social platform, is you and not us. Other jurisdictions and individual platforms impose their own labelling rules. Complying with all of them, wherever you publish, is your responsibility.

6. Plans, credits and billing

Plans are billed in advance. The monthly term charges once a month; the 6-month term charges the full amount once, up front, and covers 6 months from purchase. Both renew automatically at the same price until cancelled. The exact amount and interval are shown before you pay and on your Stripe receipt.

Credits are a monthly allowance, not a balance
Each plan includes a set number of credits per month (Starter 80, Creator 150, Studio 300). On each monthly date your balance is reset to that number. Unused credits do not roll over, are not carried forward, and are not refundable or exchangeable for money. A 6-month term is 6 monthly allowances, not all of them at once.
What a credit buys
One image at the base resolution costs one credit. Higher resolutions cost two. A video clip costs from 1 to 15 credits depending on the quality and length you choose. Prices in credits are shown in the app before you spend them.
Failed and refused generations are refunded in credits
If a generation fails, times out, or is refused by the provider’s content filter, the credits are returned to your balance automatically and you do not need to ask. A refusal is the provider exercising its own policy, not a defect in the service, and it is not grounds for a money refund - nothing was charged for it.
There is a daily pace limit
To keep the service available to everyone, a single account can spend only part of its monthly allowance in any one day. The allowance itself is unaffected - it is a pace limit, not a reduction - and the remainder is available the next day.

Payment is processed by Stripe. We never see or store your card details. Prices are in US dollars and exclude any tax collected on our behalf. You are responsible for any other tax, duty or bank charge your own jurisdiction imposes. Prices may change; the price shown at checkout is the price for that purchase, and a change to a recurring price takes effect at your next renewal.

7. Cancellation and refunds

You can cancel at any time from your account. Cancelling stops future charges and you keep access for the rest of the term you have already paid for. Cancelling does not refund a term already paid for, and 6-month terms are not prorated.

Separately, we offer a 7-day money-back guarantee on a first purchase. It is claimed by emailing hello@tryperso.com, and that is the only way to claim it - there is no refund button in the app and no automatic refund. Outside that window, and outside any statutory right you have, payments are non-refundable to the extent the law allows. The full policy is on the Refunds & cancellation page, which forms part of these terms.

8. Billing disputes and chargebacks

If something is wrong with a charge, contact us first at hello@tryperso.com. Starting a chargeback, dispute or payment reversal without having asked us for a refund first is a breach of these terms. Where that happens we may suspend or close the account, refuse future purchases, and submit these terms, your acceptance of them, your usage records and delivery records as evidence.

9. Your content and how long we keep it

Images are stored by us
We copy each image to our own storage, so it stays available for as long as your account exists. It is served from an unlisted address that anyone holding the exact link can open - see the Privacy Policy.
⚠️ Video clips expire after about 30 days
Clips are served from our generation provider’s storage, which deletes them on a rolling schedule of roughly 30 days. Download any clip you want to keep. We cannot recover an expired clip and we do not re-generate it for free - the credits were spent on the generation, which was delivered.

We may use aggregate, non-identifying usage data to improve the service. We do not sell your output and we do not use it to train models.

10. Availability

The service is provided on an as-available basis with no uptime guarantee, no maintenance window and no service level. We apply daily spending limits to keep it available to everyone; if one is reached, generation is temporarily unavailable and nothing is charged. Extended unavailability that we cause is grounds for a refund request under the refunds policy.

11. We depend on a third-party provider, and you are contracting with us

Generation is performed by third-party AI providers reached through an aggregator. Whether a model is available, how long it takes, whether it refuses a request, what its safety filter permits, how it prices, and how long it retains a clip are all decisions taken upstream of us. We are not liable for them, and an upstream change, outage, refusal, price rise or withdrawal of a model is not a breach of these terms by us.

Being straight about the limit of that: we can disclaim our own liability for what a provider does, and we do. We cannot make your contract be with them. You are our customer, we are your counterparty, and nothing in this section transfers that or gives you a claim directly against a provider you never contracted with.

12. Third-party tools, links and materials

The service, and any guides or prompt packs we make available with it, may reference or link to third-party tools and platforms. Some of those links are affiliate links from which we may earn a commission at no extra cost to you. We do not control those third parties and are not responsible for their availability, pricing, terms, output or actions, including suspending your account with them. Using them is at your own risk and on their terms.

Any guides, prompt packs or written materials we provide are for general information only. They are licensed to you for your own use, not sold - you may not redistribute, resell or publish them - and they are not financial, legal, tax or other professional advice.

13. Disclaimer of warranties

To the fullest extent the law allows, the service and everything it produces are provided “as is” and “as available”, without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy and non-infringement. We do not warrant that the service will be uninterrupted or error-free, that any prompt, model or setting will work or remain available, or that any result will be achieved.

We make no claim about earnings. Nothing in the product or its marketing is a promise, projection or guarantee of income, audience, reach or results. Any example or figure is illustrative and is not typical. What you achieve depends on your own effort and on platforms we do not control.

14. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive loss, or for lost profit, revenue, data, goodwill, followers, accounts or opportunity, however caused. Our total aggregate liability to you for all claims is limited to the amount you actually paid us in the 6 months before the event giving rise to the claim.

15. What we cannot limit, and do not try to

Sections 13 and 14 are subject to this one, and this one wins. Some liability cannot be excluded by contract, and a term that tried to would simply be unenforceable rather than protective. Nothing in these terms excludes or limits:

  • liability for death or personal injury caused by our negligence;
  • liability for fraud or fraudulent misrepresentation;
  • your statutory rights as a consumer in respect of paid digital content, including any right to a repair, replacement, price reduction or refund where what was supplied was not as described or not of satisfactory quality;
  • our obligations under applicable data protection law;
  • any other liability that cannot lawfully be excluded or limited.

If a court finds any part of these terms unfair or unenforceable, that part is limited to the minimum extent necessary, or removed, and the rest continues in force.

16. Indemnity

You agree to indemnify us against claims, damages, losses, liabilities and reasonable costs arising from the instructions you submit, the output you generate, how and where you publish it, your breach of these terms, or your infringement of anyone’s rights or of any law. This does not apply to anything for which we are liable under section 15.

17. Suspension, termination and survival

We may suspend or terminate your access at any time for a breach of these terms, or where we reasonably suspect fraud, abuse or account sharing - with no refund of credits already spent or of a term already paid for. You may stop using the service at any time; cancelling is covered by section 7. Sections 3, 4, 5, 8, and 12 to 20 survive termination.

18. Changes to these terms

We may change these terms, and the updated version takes effect when posted with a new “last updated” date. If a change materially reduces what you have already paid for, it takes effect at your next renewal rather than during a term you have already paid for - your monthly credit allowance is snapshotted at purchase and is not reduced mid-term. If you do not accept a change, your remedy is to cancel.

19. Governing law and where a dispute is heard

These terms are governed by the laws of the Republic of Lithuania, without regard to conflict-of-law rules, and the courts of the Republic of Lithuania have jurisdiction over any dispute.

Except where the law gives you a better right, and it often does. If you are a consumer resident in the EU or the UK you keep the protection of the mandatory rules of your own country and you may bring proceedings in the courts where you live; nothing above takes that away. To the fullest extent the law allows, claims must be brought individually rather than as part of a class or representative action.

20. General

If any provision is unenforceable, the rest remains in force. A failure to enforce a right is not a waiver of it. You may not assign these terms; we may, on notice, as part of a transfer of the business. We are not liable for a failure caused by something outside our reasonable control. These terms, together with the Refunds & cancellation policy and the Privacy Policy, are the entire agreement between us and replace anything said before.

21. Contact

hello@tryperso.com. We aim to answer within two business days.